Balancing Emergent Needs

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The discussion is meant to provide attendees with practical tips and examples for serving the community during unexpected times of need. The session is appropriate for beginner or intermediate CSR professionals who are seeking to grow their programs through long-term partnerships or adding skills-based service. Session deliverables include an overview of the challenges to meeting emergent needs, examples of successful volunteer efforts that have served emergent needs, and tips for planning to serve emergent needs.


  • Jesenia Brown, Specialist, Global CSR, Shearman & Sterling
  • Cheryl Naja, Director of Pro Bono and Community Service, Alston & Bird

Katy Elder

Vice President, Business Innovation, Points of Light

A member of the Points of Light team since November 2012, Katy serves as Vice President, Business Innovation. She brings with her nearly 20 years of experience in employee volunteerism, community affairs and internal communications. After leading Points of Light’s corporate consulting practice for six years, she is now responsible for developing content and innovative learning opportunities to advance the corporate citizenship sector.

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