Edelman's 2020 Trust Barometer

Last year's Trust Barometer demonstrated the significant connection between employee and employer. What do the 2020 results reveal?

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For the past 20 years, Edelman has been measuring the trust that the informed public and mass population has in four major institutions - government, business, NGOs and media. This year's results reveal an alarming situation, however they also tell us that "business must take the lead on solving the trust paradox because it has the greatest freedom to act."

Read on for more of Edelman's important findings including what's driving distrust and share your reaction in the comments section below.


Katy Elder

Vice President, Business Innovation, Points of Light

A member of the Points of Light team since November 2012, Katy serves as Vice President, Business Innovation. She brings with her nearly 20 years of experience in employee volunteerism, community affairs and internal communications. After leading Points of Light’s corporate consulting practice for six years, she is now responsible for developing content and innovative learning opportunities to advance the corporate citizenship sector.
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